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Delivery Policy

Last Updated: February 7, 2026

This Delivery Policy outlines how MVP SAAS Agency (“we,” “us,” or “our”) delivers digital services purchased through mvpsaasagency.com (the “Website”). By placing an order, you agree to the terms described below.

Nature of Delivery

All services provided by MVP SAAS Agency are digital and virtual in nature.
There is no physical shipping involved.

Service delivery may include:

  • SAAS setup on client-provided domain and hosting
  • Access credentials or deployed applications
  • Design files, branding assets, or content
  • Marketing configurations or campaign setups
  • Documentation or usage instructions

Delivery is completed electronically via:

  • Email
  • Live chat
  • Client-provided platforms or dashboards

Delivery Timeline

  • Standard delivery time is 7 to 14 business days
  • Delivery timelines depend on:
    • Project scope and complexity
    • Custom feature requirements
    • Client responsiveness and approvals
    • Third-party tools or integrations

All timelines shared are estimated, not guaranteed.

Custom Project Delivery

Since all projects are custom-built, delivery milestones may be divided into phases such as:

  • Initial setup
  • Branding and design
  • Feature implementation
  • Testing and revisions
  • Final deployment

Partial deliveries may be provided during the project lifecycle.

Client Responsibilities

To ensure timely delivery, clients must:

  • Provide complete project requirements and assets
  • Share correct domain, hosting, and access details
  • Respond promptly to feedback or approval requests
  • Ensure third-party accounts or services are active

Delays caused by missing inputs or delayed responses are not the responsibility of MVP SAAS Agency.

Revisions & Final Delivery

  • All plans include unlimited revisions within the original scope
  • Final delivery is considered complete once:
    • The agreed scope is implemented
    • Revisions within scope are addressed
    • Access or files are handed over

Requests outside the original scope may extend delivery timelines.

Delayed or Failed Delivery

We are not responsible for delivery delays caused by:

  • Third-party service outages
  • Hosting, domain, or API issues
  • Client-side delays or requirement changes
  • Force majeure events (internet failures, system outages, etc.)

No refunds or compensation will be provided for such delays.

Delivery Confirmation

Delivery is considered confirmed when:

  • The client is notified via email or live chat
  • Access credentials or files are shared
  • The project is deployed on the agreed environment

Failure to acknowledge delivery does not invalidate completion.

No Refund Clause

As outlined in our Return & Refund Policy:

  • All deliveries are non-refundable
  • Delivery completion does not entitle clients to refunds
  • Unlimited revisions are provided instead of refunds

Policy Updates

We reserve the right to modify this Delivery Policy at any time. Updates will be posted on this page with an updated “Last Updated” date.

Contact Information

For delivery-related questions or clarifications, contact us:

Live chat support is available on the Website.